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  • Do you have a question or a complaint? Find out if ECC Belgium can help.

Do you have a question or a complaint? Find out if ECC Belgium can help.

 
  1. You consider making or made a purchase from a professional trader as a private person? Please note: if you made your purchase as part of your professional activity, even if your purchase is intended for private use, we will not be able to process your request.
  2. Do you have a question or complaint in relation to a trader based in another European Member State?
  3. Do you think mediation with the seller has a chance? Click 'no' if you want to take your case to court or if the seller went bankrupt or into liquidation.
  4. Have you already written to the trader?

You consider making or made a purchase from a professional trader as a private person? Please note: if you made your purchase as part of your professional activity, even if your purchase is intended for private use, we will not be able to process your request.

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Free legal help for consumers made possible thanks to the European Union, the FPS Economy and OIPC asbl. This project is co-funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the European Innovation Council and Small and Medium-sized Enterprises Executive Agency (EISMEA). Neither the European Union nor the granting authority can be held responsible for them. This disclaimer is also applicable for the FPS Economy who is also a co-funder of ECC Belgium.
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