Publications
Would you like further free information in brochure, PDF or video format? The following is a list of ECC Belgium and ECC network publications.
Use the search function in publications to find the specific topic you require.
09/12/2020 Renting a car in Europe
This brochure explains how to reserve a rental car (before you leave or on the spot), what to verify when you collect the car and when you return it. What does the contract propose? It also includes some useful tips and a hire car glossary.
09/12/2020 Buying a car in the European Union
When shopping for a new car, you may be interested in looking at available options in other member states for a better deal. However, it is important to calculate the overall cost before deciding to buy a car abroad. Importing the car involves several administrative and logistic stages. The brochure “Buying a car in the European Union” shows you how to proceed.
09/12/2020 Transit plates in the European Union
Where can you obtain transit plates and how much do they cost? The ECC-Net has gathered this information in an overview.
09/12/2020 ECC-Net report: Chargeback in the EU/EEA. Legislation and time limits
This annex to the ECC-Net report "Chargeback in the EU/EEA. A solution to get your money back when a trader does not respect your information rights " describes the legislation and the time limits applicable in the EU/EEA.
09/12/2020 ECC-Net report: Chargeback in the EU/EEA. A solution to get your money back when a trader does not respect your information rights
This report has been issued by the European Consumer Centres Network (ECC-Net) about a procedure called 'chargeback' in the European Union or European Economic Area (EU/EEA) This procedure is another way to recover funds when a trader does not respect your consumer rights. How does it work?
09/12/2020 ECC-Net Report: E-commerce 2014: Part 1 - Highlights for traders - Checklist and test yourself tool
This report from the European Consumer Centres (ECC-Net) about e-commerce is divided into two parts. Part 1 is aimed at guiding businesses in consumer legislation in relation to cross-border e-commerce and to increase the cooperation between ECC-Net and business organisations.
09/12/2020 ECC-Net Report: E-commerce: Part 2 - Highlights for consumers - Checklists and test yourself tool
This report from the European Consumer Centres (ECC-Net) about e-commerce is divided into two parts. Part 2 is aimed at guiding consumers in relation to consumer rights in cross-border e-commerce and increase consumer confidence in the European Internal Market.
09/12/2020 ECC-Net report: Fraud in cross-border e-commerce
'Fraud in cross-border e-commerce' is a report prepared by the European Consumer Centres Network (ECC-Net) which looks at scams faced by consumers when shopping online. The objective of this project is to highlight the problems and risks faced by consumers when shopping online and to provide them with tips and practical advice on how to avoid falling victim to scams.
09/12/2020 ECC-Net Report: Ski resorts in Europe 2012/2013
In this report “Ski resorts in Europe 2012/2013” ECC-Net compares alpine, cross-country and indoor ski resorts. Almost 400 European ski resorts participated in the survey, among which 16 Belgian.
09/12/2020 ECC-Net: The European Consumer Centres’ Network Fifth Anniversary Report 2005-2009
This 5th anniversary report sheds light on the work accomplished by the European Consumer Centres over the past 5 years and focuses on how they help and advice consumers in Europe.
