Consumer news
06/06/2023 Pharmaxx
You think to order a free sample, but in reality you subscribe to a paid subscription. Read our tips.
06/12/2022 New consumer rules in 2022: an overview
New consumer rules concerning the legal warranty, digital content and services, unfair practices and online marketplaces have been in effect since the beginning of this year. Please click for the latest updates.
28/09/2022 Online reviews: can they be trusted?
How can you determine whether a web shop can be trusted? Checking online reviews is an excellent start. Unfortunately reviews can also sometimes be manipulated. Here are the good reflexes to decode them.
13/07/2022 Holiday 2022: a summer overshadowed by flight cancellations and delays
Are flight cancellations or delays caused by strikes or shortages of airline staff jeopardising your travel plans? These are your rights!
22/09/2021 Online Payments: most important rules
Online payments are now more secure than ever thanks to the mandatory use of two-factor authentication. But what exactly does this mean?
01/07/2021 Travel to and from Belgium
Since 1 July it has been easier to travel within the EU thanks to the Covid certificate. Many countries work with colour codes. What are the rules?
25/05/2021 Question of the month
My flight was cancelled by COVID-19 almost twelve months ago and I am still waiting for a refund. What can I do?
